

Voting on Adobe’s UserVoice sites is the only way we customers can let Adobe’s honchos know the features we need or the bugs that must be corrected. (Take your cue from others’ comments on the webpage.) You can see the bug report we filed on these problems at Tell Adobe what you need.Īnd while you’re on the UserVoice webpage (above), cast your vote to let Adobe know how this affects your organization, your job, and the files you’re required to make accessible. If your software is controlled by your IT department, be sure to let them know about this temporary problem and not to process any updates at this time. (Adobe has said it will have a “hot fix” in a couple of weeks.) Wait until the bugs are corrected by Adobe. If your software has’t yet updated to the new buggy versions, then turn off the setting to automatically install updates on your system. Here’s a guide on how to check the versions of your software and PDF Maker.

PDF Maker plug-in that’s installed with Acrobat, version 21 (Library 21.7.123 and Library 21.7.112).Scroll down to where you find my avatar ("which means breakthrough solutions"). It's part of our volunteer work for the community … figure out what's going wrong! I’m an invited ACP moderator on the community forums and immediately did some testing to either help the users with better information, or confirm the bug and send it to Adobe. Overnight, no one could export an accessible PDF from MS Word anymore. Last week - on Septemthe Adobe forums lit up with panicked PDF creators and remediators who suddenly found that their software was broken. Technologist, Designer, and Trainer for Accessible Publishing This blog-a-torial details the problems and gives some workarounds and alternative methods to get you out of this Adobe jam. The latest version released last week (2021 21.007.xxxxx) has a serious bug: It prevents you from making accessible PDFs from Word and other Office apps. Wait wait…don’t update Acrobat on your Windows computer
